netIOT Diagnostics

The way to trouble-free operation of manufacturing networks


  • Continuous monitoring of the communication infrastructure
  • Automatic notification in case of problems
  • Clear presentation of diagnostic data with intuitive user interface
  • Usable for remote maintenance and diagnostics
  • Helps to reduce and avoid downtimes

The network infrastructure made of controllers, actuators, sensors and switches forms the backbone of every automation system. Malfunctions often lead immediately to production downtime and thus to avoidable costs. In particular, the increasing interconnection of systems, caused by new structures in context with industrial IoT, holds the danger that disturbances, unintentionally or intentionally caused, can also arise from outside the automation segment.

The netIOT Diagnostics from Hilscher supports the plant operator in permanently monitoring the condition of the network infrastructure. Slowly emerging disturbances can ideally be detected before they cause a shutdown. If a sudden malfunction occurs, the netIOT diagnosis supports the user in identifying and correcting the causes quickly and purposefully. The web-based dashboard provides intuitive access to all important diagnostic information of the automation system. Access to it is possible at any time via PC, tablet or smartphone.

The netIOT diagnostics actively supports you in minimizing downtimes and reducing the resulting costs.


Reliable diagnostic data - when it matters

Responsive design for PC, tablet and smartphone with direct access to all diagnostic data from the control room as well as directly in front of the machine.




Diagnostic dashboard
  • Your plant specific data always at a glance
Topology and error overview
  • Quickly find fault locations and their correlations




Detailed display of error events
  • Supports the quick elimination of error causes




Connection summary with jitter measurement
  • Real-time stability always under control
  • Discover unexpected communication directly




Detailed wiring topology
  • Identify wiring errors directly




History of important key performance indicators
  • Simple identification of error correlations



Integration into the field network


Option 1: Passive connection
Diagnosis of the network
Option 2: Connection via netIOT Edge-Server
Diagnosis of assets
Option 3: Both connection types
Complete diagnosis of the shopfloor


The most important functions at a glance


Function Logical connections summary Long-term jitter monitoring Monitoring of nominal and disturbance traffic Long-term monitoring of device port workload Device list Device details, firmware and hardware versions Clear text display of device alarms Topology map Detection of topology changes Monitoring of device and timing behavior Address conflict detection Monitoring of device alarms Frame error detection Storage of frame snapshots
Passive connection1)
Connection via netIOT Edge-Server
Both connection types1)

Network information

Asset information

Automatic monitoring and notification

1) With the Edge-Gateway „Connect“ the passive connection type is not available